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How Do You Measure Success and Happiness?

  People measure success and happiness in many ways. Your challenge is to carefully define your own unique guidelines to your own happiness. For example many measure success by wealth alone, to many people this is important, but we all know there are many other factors on how to measure success and happiness. Personally I […]

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My Christmas Wish List for Salon Owners and Stylists

” Let Christmas play and make good cheer, for Christmas comes but once a year!” – Thomas Tusser I personally want to wish all my friends and colleagues and their families a very Merry Xmas and a Happy and Prosperous New Year. I do hope 2016 was a very good year for you and your […]

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Employee Training

“A team that learns together grows together.”  Jon Gonzales In the absence of an apprenticeship or intern program, salon owners will have to develop their own educational program of employee training. The foundation to building a successful team employee training and development begins with you, the owner. The first 6 months of employee training is […]

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Excelling at Customer Service

“High end and well managed salons place a high priority on customer service.”  Jon Gonzales Your Competitive Edge Top salons set a high priority on excelling at  customer service. Salon owners and hairdressers  know that excelling at customer service gives them a competitive edge. Think about your own experiences when you patronize a business. Have […]

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Seven Business Mistakes Salon Owners Must Avoid

“Some of the best lessons we ever learned,we learned from our mistakes and failures.” The beauty industry is rapidly changing. Business costs continue to rise, it seems like it is getting more difficult to find quality hairdressers, an economy that is struggling, staff turnover, price and commission wars, and the list goes on and on. […]

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Developing Your Own Apprenticeship Program

Developing Your Own  Apprenticeship Program I think as salon owners you will all agree that there is a tremendous need to develop cost effective apprenticeship program for on job training when adding a new member to your team,especially newcomers right out of beauty school.  All other professions have an apprenticeship programs except the beauty profession. […]

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Instilling A Professional and Positive Team Environment

Instilling a Professional and Positive Team Environment A house divided will always create a negative and unprofessional salon environment for staff, our clients, and management. No salon can experience long term growth, stability, and profitability without a team of professionals sharing the same goals and vision. As leader of your team it will be your […]

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Keys to Improving Staff Performance and Productivity

“I do not believe hairdressers perform poorly on purpose;they just have not been properly educated.”  Jon Gonzales Assuming that you have taken the time to hire the right people who share your vision, goals, and educational concepts; your next step to improving your salon’s greatest asset will be in educating and leading your staff to […]

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How to Measure Wealth and Success Within

                  “Don’t measure yourself by what you have accomplished.but by what you should have accomplished.” – John Wooden  People measure success in many ways. Most people measure success by wealth, while other people measure success in other areas.  Personally I never measure success and happiness based just on money alone. We know that wealth […]

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Salon Owners Two Day Conference in Las Vegas, Nevada

” Unity among salon owners is strength —when their is collaboration and teamwork among salon owners,wonderful things can happen.” Salon Owner Conference. For too long, salon owners have struggled in meeting the many challenges and obstacles of salon ownership in isolation. Your not alone anymore. As salon owners we share a common bond in trying […]

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Time Management for Salon/Spa Owners —Time is Money

    Overcoming Time Restraints Salon owners must wear many hats while trying to build a profitable and successful business. Marketing expert, human resource expert, managing people, book work, and the heavy duties and responsibilities of owning a business  can seem overwhelming , especially working behind the chair 10-12 hours a day. How does one […]

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Staff Retention Guidelines

“Nothing will improve a person’s more hearing than praise.”   Identifying and Avoiding the Causes of Staff Turnover: More and more salon owners will need to be aware that key members of your staff will be recruited to greener pastures in the form of adverting, post cards, and other means,of course they will be encouraged […]

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Is Everybody on Your Staff on the Same Team?

” The key to successful leadership today is influence,not authority.” – Ken Blanchard One of the many challenges facing salon owners who are trying to grow a successful and profitable business will depend on the salon owner’s  ability to create a team culture. When a staff member refuses to share your vision, your goals and […]

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