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When a Good Worker Goes Bad

"I personally do not believe some hairdressers perform poorly on purpose; they just did not receive proper guidance and education." - Jon Gonzales "He seemed like the right choice when I hired him. Now he refuses to be part of my team or follow our salon’s employee handbook and contribute to my salon's  team culture. He is always the ring leader in negativity, salon gossip, and pettiness." Do you fire him? The answer may surprise you. You probably have faced this challenge at one time [Click here to read full article...]

2017-01-26T09:44:46-08:00September 18th, 2016|
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Are You Really Making a Profit?

"The easiest way to increase profits is to cut overhead costs."  Combating Rising Business Costs: The cost of owning your own business will continue to escalate. Rising  business costs, rising taxes, fees, new minimum wage and overtime mandates, price and commission wars, the list goes on and on. As business costs rise, your profit margin will continue to be lower. This coupled with your personal living expenses, rising costs of living, costs such as food, gas, etc, will also escalate. Your challenge is to find [Click here to read full article...]

2016-09-04T09:32:46-07:00September 4th, 2016|
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Compensation Guidelines

"It is not how much you earn that matters,it's what you do with what you earn." Jon Gonzales Compensation Guidelines As I travel throughout the United States and Canada meeting salon owners and managers, I am often asked about compensation. Suffice to say that if you are a salon owner, your view on this topic is probably opposite that of many hairdressers, and vice versa. Unfortunately there is a lot of misunderstanding about compensation, especially with hairdressers. This article will attempt to help guide [Click here to read full article...]

2022-04-12T11:33:18-07:00August 21st, 2016|
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A Coming Boom for Upscale Salons

A Coming Boom for Upscale Salons " Well managed high end salons will be in huge demand."  --- Jon Gonzales I see a coming boom for well managed upscale salons. As our country continues to struggle in today’s tough economy, only well managed salons and spas will survive and prosper. Sadly far too many salons are failing at an alarming rate; a recent study showed that 96% of all businesses failures were due to lack of business management skills on the part of the owner. [Click here to read full article...]

2016-08-06T10:35:43-07:00August 7th, 2016|
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Renew Your Passion of Owning a Successful Business

"Persistence and determination will give you the power to prevail over all obstacles." Owning a successful business is a daunting experience and can seem overwhelming at times. As a salon owner you must wear many hats. The many challenges of salon ownership in a very volatile economy can be overwhelming. I’m sure everything that has happened to you has happened to me in my 43 year career as a working hairdresser/salon owner. You certainly will experience many peaks and valleys owning a successful and profitable [Click here to read full article...]

2016-07-18T19:59:53-07:00July 18th, 2016|
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Booth Rental:Is It Right For You?

Booth Rental: Is It Right For You? I'm sure many people, especially those of you who are booth renters or salon owners who rent booths will not agree with article,but with over 49 years experiences as an salon owner, educator,business consultant, motivational speaker, seminar leader, and author , I feel I have earned the right to voice my opinion  and  speak out on this  very controversial topic. If honesty and integrity is wrong, then I plead guilty. There is no substitute for basic honesty and [Click here to read full article...]

2018-05-18T10:39:21-07:00May 22nd, 2016|
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Mistakes Every Beauty Professional Must Avoid!

"When you are just average, you are just as near the bottom as you are the top." Many of us with experience were unprepared for a competitive job market when we entered the job market. Many thought that graduating from beauty school would be all that we would need to build our beauty professional careers. Unfortunately there were other skills we failed to develop that would help us better meet job market and consumer demands such as communication and people skills, personal development, excelling at [Click here to read full article...]

2016-05-01T10:11:15-07:00May 1st, 2016|
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Staff Retention Tips

 "A trial and error approach to staff retention is just costly!" The following guidelines will help you address this very critical business challenge: Poor Hiring Decisions --- is  one of the leading causes of staff turnover and internal salon challenges facing salon owners? Make sure you develop your staff development program to minimize making hiring mistakes. My book Creating Your Salon will help you tremendously. Click here No Educational Guidelines --- how can you expect your staff to perform if they do not know what [Click here to read full article...]

2016-04-22T13:34:02-07:00March 27th, 2016|
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Seven Business Mistakes Salon Owners Must Avoid

"Some of the best lessons we ever learned,we learned from our mistakes and failures." The beauty industry is rapidly changing. Business costs continue to rise, it seems like it is getting more difficult to find quality hairdressers, an economy that is struggling, staff turnover, price and commission wars, and the list goes on and on. With the abrupt closing of 56 beauty schools by the Dept.of Education due to alleged fraud and other violations,which I feel is just the beginning, beauty schools are jeopardizing the [Click here to read full article...]

2016-03-10T11:55:46-08:00February 14th, 2016|
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Keys to Improving Staff Performance and Productivity

"I do not believe hairdressers perform poorly on purpose;they just have not been properly educated."  Jon Gonzales Assuming that you have taken the time to hire the right people who share your vision, goals, and educational concepts; your next step to improving your salon's greatest asset will be in educating and leading your staff to higher levels of performance and productivity. This will require strong leadership skills on your part as leader,mentor, and coach of your team. Your challenge is to  earn the trust and [Click here to read full article...]

2015-12-12T20:27:01-08:00December 13th, 2015|
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Is Everybody on Your Staff on the Same Team?

"The key to successful leadership today is influence, not authority." - Ken BlanchardOne of the many challenges facing salon owners who are trying to grow a successful and profitable business will depend on the salon owner's ability to create a team culture.When a staff member refuses to share your vision, your goals and be part of your team, you can expect this negative attitude will spread to other members of your team.Hairdressers who develop negative attitudes, complains about everyone and everything , are usually the [Click here to read full article...]

2022-04-12T10:13:45-07:00May 15th, 2014|
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Combating Poor Work Habits

"The chains of habit are usually too small to be felt until they are too strong to be broken."Many of us are creatures of habit, some of us are able to form good work habits, while others develop poor work habits. This is a challenge many salon owners face everyday. It is much easier to prevent bad habits than to break them, especially when you are trying to instill a team culture in your salon. Tardiness, absenteeism, negativity, keeping customers waiting, poor customer service, salon [Click here to read full article...]

2022-04-12T11:27:57-07:00January 27th, 2013|
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Combating Rising Business Costs

 "The easiest way to improve profits is to cut wasteful overhead expenses." Jon Gonzales As we exit from the holidays and begin a new year, the cost of owning your own business will escalate; rising taxes, fees, and operating business costs, and what many see as a slowing economy will bring many challenges to business growth and profitability. As business costs rise, profits are lower or nonexistent. This coupled with your personal living expenses, costs such as food, gas, etc. will require you to start [Click here to read full article...]

2013-01-13T10:00:28-08:00January 13th, 2013|
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Mistakes Hairdessers Should Avoid

"It is a mistake to look too far ahead.Only one link of the chain of destiny can be handled one at a time."- Winston Churchill Many of us with experience were unprepared for a competitive job market. Many thought that graduating from beauty school would be all that we would need to build our careers. Much of the education today is outdated and and needs reform. Unfortunately there were other skills we failed to develop such as people and communication skills, excelling at customer service, [Click here to read full article...]

2021-09-30T11:59:03-07:00June 3rd, 2012|
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Time for Educational Reform

  "Develop a passion for learning and self improvement. if you do,you will never cease to grow." As I travel throughout the United States and Canada conducting my presentations at major hair shows and conducting my business seminars for salon owners, I am always asked the same questions. How can I prevent and overcome staff turnover? How can I compete with booth rental salons? Why can't we as salon owners not have an equal playing field? How can I find committed hairdressers? Why do many [Click here to read full article...]

2022-04-12T09:37:11-07:00May 27th, 2012|
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Tips for Developing Your Salon Coordinator

" The easiest way to find more time is to organize and delegate." Have you ever felt overwhelmed as a salon owner due to time restraints? There always seems to be little time to meet the challenges of salon ownership. How do I monitor customer feedback? How do I find time to monitor staff performance? How do I find time to balance my personal life and business? How to I find time to promote and market my salon? How do I find time to [Click here to read full article...]

2022-04-12T09:35:51-07:00April 27th, 2012|
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Education Tips for Hairdressers

         " Some of the best lessons we learn,will be learned from our mistakes and failures." Building a successful hairdressing career will require patience, perseverance, ongoing education and a fierce determination to succeed. With over 40 years’ experience I certainly understand the many challenges of building a successful hairdressing career; I also know the rewards of success. The following educational tips will help you overcome the many peaks and valleys to your growth and development, as you climb the ladder of success. [Click here to read full article...]

2021-09-30T11:59:03-07:00April 14th, 2012|
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Why Do So Many Salons Fail ?

" It is more honorable to acknowledge our faults than to boast of our merits." I think you all will agree, that salon owners are facing many business challenges. Rising business costs,turnover,commission and price wars, booth rental issues, finding good help,finding education that is not biased towards product company needs,to name a few of the challenges salon owners face. A tough and uncertain economy also compounds our obstacles. There are many other reasons why salons struggle and many more fail. Here are a few [Click here to read full article...]

2022-04-12T09:29:46-07:00February 5th, 2012|
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Overcoming the Challenges of Salon Ownership

"When facing difficulties and adversity, one must never lose sight of our successes." I am well aware of the many challenges of salon ownership. For over 43 years I also faced the same challenges you face as salon owners, but I also have been able to enjoy the benefits of owning my own business. I certainly know about the peaks and valleys of owning your own business. I am sure that everything that has happened to you has happened to me over the years, [Click here to read full article...]

2022-04-12T09:23:53-07:00December 11th, 2011|
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Five Tips on How to Define Your Terms of Employment

" Employee training includes the clear communication of expectations and evaluation procedures." - Jon Gonzales "I'm always asked the same questions by salon owners. How do I deal with a problem employee who refuses to be part of my team? How do I deal with salon gossip and pettiness? How do I avoid staff turnover? How do I improve staff performance and productivity? The list of questions goes on and on. First of all I do not believe hairdressers perform poorly on purpose. Most of [Click here to read full article...]

2022-04-12T09:27:49-07:00November 13th, 2011|
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