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My Wish List for Salon Owners

Although I am expressing my own views and opinions based on my 43 years of real world experiences as a working hairdresser/salon owner, and as president of my educational company, I know my views are shared by many salon owners who I have had the privilege of meeting while a guest speaker at many top hair shows throughout the United States and Canada. "What do we live for, if it is not to make life less difficult for each other?" The Following is My Wish [Click here to read full article...]

2018-11-30T11:33:20-08:00March 16th, 2013|
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Time is Money — Overcoming Time Restraints

" Ordinary people think merely of spending time. Great people think of using it."Salon owners wear many hats in trying to build a profitable and successful business. Salon owner, marketing expect, human resource expert, managing people, book work, and usually working behind the chair 10-12 hours a day. The heavy duties and responsibilities of owning your own business can be overwhelming, especially if you want to become astute business men and women.How does one find time to accomplish all these tasks? In the beauty industry [Click here to read full article...]

2022-04-12T10:35:26-07:00March 4th, 2013|
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Five Tips on Clearly Defining Your Terms of Employment

  "How can you expect your team to perform if  they don't know what's expected and how your expectations  will be measured."          I’m always asked the same questions by salon owners. How do I deal with a problem employee who refuses to be part of my team? How do I deal with salon gossip and pettiness? How do I avoid staff turnover? How do I improve staff performance? The list of chalenges goes on and on. Before you make the decision to add a [Click here to read full article...]

2013-02-24T10:19:28-08:00February 24th, 2013|
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Salon Owner’s Summit Conference — A Great Success

  " We will never find solutions to our challenges by ignoring the questions that have to be asked."   First I want to report that our Salon Owner’s Conference Cruise to the Caribbean was a huge success. The friendships and  camaraderie among salon owners along with the  great discussions that identified the many challenges we face and discussing  ways to combat these challenges were exciting and rewarding. What a fun week we had,  building friendships, having a great time relaxing and  visiting St.Thomas, Princess [Click here to read full article...]

2013-02-17T00:32:47-08:00February 17th, 2013|
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Combating Poor Work Habits

"The chains of habit are usually too small to be felt until they are too strong to be broken."Many of us are creatures of habit, some of us are able to form good work habits, while others develop poor work habits. This is a challenge many salon owners face everyday. It is much easier to prevent bad habits than to break them, especially when you are trying to instill a team culture in your salon. Tardiness, absenteeism, negativity, keeping customers waiting, poor customer service, salon [Click here to read full article...]

2022-04-12T11:27:57-07:00January 27th, 2013|
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Combating Rising Business Costs

  " Cutting Expenses is the easiest way to give yourself a raise." -Jon Gonzales Beginning next year, the cost of owning your own business will escalate; rising taxes, fees, energy, and what many see as a slowing economy. As business costs rise, profits will be lower or nonexistent. This coupled with your personal living expenses, costs such as food, gas, etc. Despite all these challenges, well managed salons will be in great demand, provided you plan ahead. The easiest way to improve profits is [Click here to read full article...]

2012-10-12T22:41:07-07:00October 12th, 2012|
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Does Owning a Salon/Spa Sometimes Get You Down

   "Adversity and perseverance can shape you. They can give you a value and self-esteem that is priceless." Scott Hamilton The daily pressures of owning your own business, balancing your personal life, and raising your standard of living can be daunting especially in today’s tough economy. Do you sometimes feel overwhelmed? Do you find it difficult to find and keep good help? Have you defined your purpose in life? Do you manage your business, instead of your business managing you? Are salon profits rising? Do [Click here to read full article...]

2022-04-12T09:37:11-07:00October 6th, 2012|
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Defining Terms of Employment

"Many of your employment challenges could be avoided if you clearly define your expectations." -  Jon Gonzales When you make your decision to add a new member to your team, make sure you clearly define your terms of employment. Make sure your new team member shares your vision, goals, and educational guidelines,before you make your final decision. Many of our challenges in hiring people are due to poor training and education of many hairdressers during their formative years. Most people that enter the beauty profession, [Click here to read full article...]

2018-10-25T13:59:42-07:00September 30th, 2012|
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Overcoming the Peaks and Valleys of Salon Ownership

  " The keys to overcoming too many valleys is to learn from your mistakes and move on with determination." - Jon Gonzales   Owning your own business can be very challenging in today’s tough economy. Salon owners must wear many hats, business man or woman, managing people, finding ways to gain more customers, motivating staff, combating rising business costs, new laws on minimum and overtime requirements,overcoming the many challenges of salon ownership, lack of time, all the while working 10-12 hours behind the chair [Click here to read full article...]

2022-04-12T09:37:11-07:00August 19th, 2012|
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Tips to Growing Your Business

" A trial and error approach to growing your business in a tough economy is just too costly." Jon Gonzales As we approach the end of summer, it is time to plan for the rest of the year and into next year. As we try to grow our business in the middle of a very volatile and uncertain economy, many salon owners will struggle to not only survive but also to improve profits. Despite these challenges, I believe salons that are well managed will flourish. [Click here to read full article...]

2022-04-12T09:59:11-07:00August 12th, 2012|
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Tips on Improving Staff Performance and Productivity

  'The salon owner who is able to create conditions that foster loyalty will be presented with countless opportunities."   As I travel the country I am always asked how I can improve staff performance and productivity. Establishing strong work habits and positive attitudes within your salon is a major challenge to salon owners. Many of these attitudes were probably formed by other salons or at many of our beauty schools. Most salons fail from within. A house divided will make it difficult to promote [Click here to read full article...]

2021-09-30T11:59:03-07:00July 13th, 2012|
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Six Tips on What it Takes to Succeed

" A formal education will make you a living; self-education will make you a fortune." -Brian Tracey As I travel throughout the United States and Canada, presenting my business and personal growth classes, I am always asked the same questions, how can I reach higher levels of excellence in the beauty profession? Why do some hairdressers and salons always seem to succeed, while others just get by? How do I raise my standard of living? How can I overcome burnout? How do I build [Click here to read full article...]

2022-04-12T09:45:48-07:00June 23rd, 2012|
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Mistakes Hairdessers Should Avoid

"It is a mistake to look too far ahead.Only one link of the chain of destiny can be handled one at a time."- Winston Churchill Many of us with experience were unprepared for a competitive job market. Many thought that graduating from beauty school would be all that we would need to build our careers. Much of the education today is outdated and and needs reform. Unfortunately there were other skills we failed to develop such as people and communication skills, excelling at customer service, [Click here to read full article...]

2021-09-30T11:59:03-07:00June 3rd, 2012|
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Time for Educational Reform

  "Develop a passion for learning and self improvement. if you do,you will never cease to grow." As I travel throughout the United States and Canada conducting my presentations at major hair shows and conducting my business seminars for salon owners, I am always asked the same questions. How can I prevent and overcome staff turnover? How can I compete with booth rental salons? Why can't we as salon owners not have an equal playing field? How can I find committed hairdressers? Why do many [Click here to read full article...]

2022-04-12T09:37:11-07:00May 27th, 2012|
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Tips for Developing Your Salon Coordinator

" The easiest way to find more time is to organize and delegate." Have you ever felt overwhelmed as a salon owner due to time restraints? There always seems to be little time to meet the challenges of salon ownership. How do I monitor customer feedback? How do I find time to monitor staff performance? How do I find time to balance my personal life and business? How to I find time to promote and market my salon? How do I find time to [Click here to read full article...]

2022-04-12T09:35:51-07:00April 27th, 2012|
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Education Tips for Hairdressers

         " Some of the best lessons we learn,will be learned from our mistakes and failures." Building a successful hairdressing career will require patience, perseverance, ongoing education and a fierce determination to succeed. With over 40 years’ experience I certainly understand the many challenges of building a successful hairdressing career; I also know the rewards of success. The following educational tips will help you overcome the many peaks and valleys to your growth and development, as you climb the ladder of success. [Click here to read full article...]

2021-09-30T11:59:03-07:00April 14th, 2012|
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Excellence Starts at The Top

" Authority does not make you a leader; it gives you the opportunity to be one." If you can’t manage yourself, how can you expect to manage your team? Whether you like it or not, you are captain of your team. If you expect excellence within your staff, then you must lead the way in developing excellence within yourself as a salon owner. It’s important to understand, that your teams winning attitude starts with you. Your ability to develop a team spirit where everyone [Click here to read full article...]

2022-04-12T09:33:37-07:00March 31st, 2012|
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Tips for Achieveing Financial Security

  " Money is better than poverty,if for only financial reasons." "We live in a difficult and uncertain economy. Every day the cost of business and living continues to rise, as evidenced by rising gasoline prices. Everyday you read  about people who are having financial worries because they did not plan for their future or save their money;many more  are struggling because of layoffs. Many seniors are  having to go back to work because they lost many of their retirement investments. We should learn from [Click here to read full article...]

2012-03-18T01:02:11-07:00March 18th, 2012|
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Tips to Developing Your Championship Team

"Coming together is a beginning, keeping together is progress,working together is success."- Henry Ford The inability to hire the right people when adding a new member to your team is one of the leading causes of staff turnover and business interruption. Our business is such that we must rely heavily on the performance and stability of our staff to keep growing our business. No business can grow and improve profits with a team that do not share your goals and values. A house divided will [Click here to read full article...]

2012-03-11T01:15:13-08:00March 11th, 2012|
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Understanding Hairdresser Needs

"A Strong leader makes other people feel valued and appreciated." I believe in the course of trying to grow a successful business we as salon owners, sometimes forget the personal and professional needs of the people that work in our salons. We cannot expect our hairdressers to have the same motivation as ourselves. Not everyone has the same motivations and goals. Your challenge as a salon owner and leader of your team is to understand their needs and blend all these different needs into a [Click here to read full article...]

2012-02-26T01:01:19-08:00February 26th, 2012|
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