Instilling a Team Environment

“A group becomes a team when each member is sure enough of himself and his contribution to praise the skills of others” — Norman Shidle

As leader of your team, instilling a team spirit is a prerequisite to establishing a positive and professional salon environment. On the other hand, a house divided will create a negative and unprofessional salon environment for staff, our clients, and management. No salon can experience long term growth, stability, and profitability without a team of professionals sharing the same goals and vision. As leader of your team it will be your challenge to cultivate a team vision for your business and your team.

Your business and your staff will succeed or fail as team period. The benefits of teamwork are invaluable. In a salon where teamwork exists, our valued clients will feel the ambiance of congeniality, where negativity is non existent.

Teamwork and enthusiasm is contagious. Evidence of teamwork creates a positive and professional salon environment that offers tangible benefits to our clients, our staff, and management.

As professionals, we should all do our part to contribute to a team environment by not only making our customers look good, but also make them feel good about themselves. As professionals we have a wonderful opportunity to enrich the lives of our clients. Everyone on your team should work hard to do their part as a positive member of your team to make this a reality.

In addition to serving as a formidable management tool, teamwork instills pride with the other members of your staff and serves as a valuable tool in preventing many of the causes of staff turnover and staff instability. As captain of your team you must create conditions that foster loyalty and create a happy work environment by showing your team you are organized and committed to a positive and professional salon environment.

As a salon owner your challenge will be in helping your team maximize their full learning and earning potential, working hard to help your team succeed; teamwork will help them strive for excellence within themselves and be a key management skill. I urge you to invest in your salon, greatest profit potential— educate your staff. I urge you to read my book A Hairdressers Guide to Success.

Click here for more information and to order. It will serve as a valuable educational tool in helping you instill your team environment and bridge the gap between staff and management.

Words to Live By

“Strive for excellence in all that you do —good is not enough anymore.”
“Always show a genuine interest and caring attitude about people.”
“As a competitive edge make customer service a high priority.”Don’t let your appearance undermine your positive impact on others, if you can not make yourself look good, you certainly will not form a positive first impression Are we not in the business of making people look good?
Everyday, work hard to improve on yesterday.
Invest in yourself through knowledge and continuing education; the more you learn, the more you earn
By your actions and behavior show your valued client that you’re excited and appreciative of their patronage.

Develop a great personality and strong communication skills by developing strong public speaking skills .Contact www.toastmasters.org. You can create a great demand for your services by investing in knowledge and creating value in yourself and in your skills.

Combating Staff Turnover and Business Instability

Work hard to create a positive and professional salon environment
Invest in providing quality education and training for your staff
Hire the right people, develop a comprehensive staff development program refer to my book Creating Your Salon
As owner of your business and leader of your team, create an environment of trust and caring, not fear.
Build customer loyalty to your salon; build the reputation of your salon, not the reputation of the hairdresser
Provide each member of your team with an employee handbook, during their orientation, how you can you expect your staff to perform if they don’t know what’s expected and how those expectations will be measured. Establish strong work habits and positive attitudes in the beginning of their employment
As leader of your team, create conditions that foster loyalty

Mission Statement

Helping hairdressers, salon owners and everyone involved in the beauty profession reach higher levels of excellence —personally, professionally, and financially

Business Goal

To inform, and educate committed professionals who want to know more than how to cut and style hair.

Business Tips

Employee problems may have begun with a poor hiring process.
Employees who undermine the morale of the salon can easily spread their negative attitudes to others.
Poor employee work habits will undermine a positive and professional work environment
Redirecting a problem employee can be a better solution than firing them
As owner of your salon, you must strive to welcome and keep lines of communication between staff and management always open.
From time to time invite employee feedback. It is important that you stay in touch with members of your staff. Ask them, how am I doing as your boss?
As leader of your team, it is your responsibility to make sure each member of your team is following your salon’s educational and quality control standards.

Special Announcement:

Business Management all day seminar for Salon Owners September 20.2010

Hilton Palm Springs Hotel click link for details

Business Quotes

A commitment to excellence must start at the top
A commitment to quality makes people proud to work there
There is always a better way, your challenge is to find it
If you don’t keep doing it better, your competition will
I do hope the information will be helpful

Jon Gonzales