The foundation to employee training and development begins with you, the owner. In the absence of an effective apprenticeship system this industry desperately needs, you should develop your own educational system that is compatible with your salon’s quality control system.

The following tips will help you grow your own educational system:

  1. Hire the Right People –Make sure your new team member shares your vision and goals and are compatible with your other staff members. Set high standards of excellence when adding a new member to your team. More info for staff development is available in my book Creating Your Salon.Click here
  2. Define Your Expectations –How can you expect your staff to perform if they do not know what is expected and how those expectations will be measured? Make sure they clearly understand your expectations with your employee handbook, which can also be found on Creating Your Salon.
  3. Develop an Employee Training Program — Invest in your greatest profit potential by educating your staff. Teach them how to perform to your high expectations. Your standards are certainly higher than beauty school.
  4. Create an Employee Handbook —An employee handbook should be the foundation to employee training and continuing education. Rules, regulations and job descriptions are just some of the guidelines you should clearly define.
  5. Measure and Monitor Performance — it is essential that you issue periodic progress reports to help them measure their performance according to your quality control system.you also should measure their customer referral and return rate once they start working on customers.
  6. Leadership — your challenge is to inspire and motivate your team to higher levels of performance, your challenge is to show them how to be successful. Jf you can show them how to double and triple their income, you will double and triple profits.

Take advantage of my comprehensive educational program. It took me 43 years to learn, you may want to take a short cut and learn from my success and failures. Make your journey easier than mine. Click here’ Soon I will be releasing my special success seminar for your team that will address the above and more.