Comments on: Keys to Improving Staff Performance and Productivity https://hcds4you.com/2015/12/13/10-tips-to-improving-staff-performance-and-productivity/ University of educational excellence for beauty professionals Wed, 23 Dec 2015 20:52:56 +0000 hourly 1 https://wordpress.org/?v=7.0 By: Sebastian https://hcds4you.com/2015/12/13/10-tips-to-improving-staff-performance-and-productivity/#comment-4857 Wed, 23 Dec 2015 20:52:56 +0000 http://hcds4you.com/blog/?p=106#comment-4857 Jon, I’m curious what your thoughts are about business metrics and the best way to track them. I don’t have any direct experience with the Salon industry, but I work with a lot of small business owners trying to increase revenues. The #1 problem I find with failing businesses is that they don’t know where customers come from, what it costs to acquire a customer, or what the lifetime value is. Without those numbers, it’s really hard to make any plan to improve income.

I really like your advice to make “sure you monitor their customer and referral return rate.” Those kinds of numbers are the lifeblood of a successful business. But if it were me, I’d be pushing to track a lot more. From what I understand, no shows can be deadly in the salon business. I recently wrote an article on reducing the no-show rate and think it might be helpful here. You can read it at http://www.confirmhq.com/how-much-money-are-you-losing-to-no-shows/

I’d be really interested to hear what you think about it. Thanks for the interesting read and I’ll look forward to more of it.

]]> By: Jon https://hcds4you.com/2015/12/13/10-tips-to-improving-staff-performance-and-productivity/#comment-3591 Mon, 16 Nov 2009 02:41:50 +0000 http://hcds4you.com/blog/?p=106#comment-3591 In reply to Cheryl.

Thank you Cheryl, if you have any questions please submit, I,ll offer my opinion, and ask others for their imput as well

]]> By: Cheryl https://hcds4you.com/2015/12/13/10-tips-to-improving-staff-performance-and-productivity/#comment-3581 Thu, 05 Nov 2009 21:59:09 +0000 http://hcds4you.com/blog/?p=106#comment-3581 Hi Jon,

I love the way you lay out the information, thank you. It is easy to get the point and extremely comprehensible as well as informative. I’m sure your followers appreciate it.

]]>