There are many ways to create your salons team culture that is both rewarding for your staff, your customers and for you.
It is literally true that you can succeed best and quickest by
helping others to succeed. – Napoleon Hill
Here are some of my suggestions for creating teamwork and growth in your salon:
Maintain staff stability — combat staff turnover, no salon or staff will grow when you have a merry-go-round of staff turnover. Naturally your other staff members will question their job security and your leadership qualities if turnover is a constant problem.
Work hard to keep your staff busy — after your staff has proven that they understand your quality control system, work hard to provide them with a measured flow of new customers. Be sure to monitor their performance as well as their referrals and customer return rates.
Work hard to create a team culture — so everyone shares your goals and vision. Remember, a house divided will never grow. Teamwork helps contribute to a very positive and fun salon environment.
Maintain a positive & professional salon environment — where everyone is happy. Be very careful in your hiring practices. When you add a new member to your team, make sure your new team member will be compatible with your other employees.
Leadership — whether you like it or not, you are captain of your team, it is your responsibility to take your team to higher levels of excellence. It will be your challenge to earn the trust, confidence and support of your team in sharing your goals and vision for your business. Always lead by example.
Mentoring —– take time to seek out feedback from your staff in private one on one meetings. It lets them know you value their input. Make them feel that they are a valuable member of your team. Let your staff know that your door is always open if they need help and support.
A suggestion box — ask your staff for suggestions on how the salon can be better then reward the person who offered the best suggestion.
Show that you are organized — an important part of leadership is to show your staff that you are organized by measuring all aspects of salon performance.
Education — invest in your salon’s greatest profit potential by educating your staff. Your challenge is to help your hairdressers and other salon staff members to build self esteem and self confidence in themselves and in their artistic skills. I urge you to work hard to help your staff become successful. If you show them how to double and triple their income, you will double and triple your profits. Always present information in terms of the benefit to them, not you.
Treat each employee with dignity and respect — create an atmosphere of trust, not an atmosphere of fear. Always treat people the way you would want to be treated.
Following the above guidelines will enable you to build a staff of artists that thrive on teamwork and growth. Watch for my next blog post, “7 Ways to Increase Salon Performance & Productivity” for ways to take your staff to an even higher level of performance and excellence!
I will be presenting a special all day Personal Development Success seminar for your team on October 5th in las Vegas,Nevada.
Click link to learn about my Salon Leadership Guide – “Developing Your Skills” which will help you create teamwork in your salon as well as help you acquire the 26 Traits of a True Leader.
I really loved your class that i saw today at the beauty show in N.Y. And I’m very interested to follow your classes. I own a spa salon for 7 years but i still have some slow days. I dont have anybody doing marketing yet because i know it costs a lot of money. Please contact me with the websites and sugest some opptions for me. Thank you very much and God bless you. 🙂
Hello Marisol,
all businesses have slow days periodically. You may want to consider social media to market and promote your business. I suggest you place a free add on craigs list for a part time college student who is proficient with social media. They can help you promote your business very cost effectively.
You may want to monitor your customer return rate as well. Positive word of mouth advertising willl always be your cheapest and best form of advertising. Thanks for attending my class.
Jon for more information you may want to go to http://www.marketing thats easy.com Read her blogs and information, she,s very good ,her name is Kim, tell her i sent you.
If other owners have any suggestions please respond.
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