” The easiest way to find more time is to organize and delegate.”
Have you ever felt overwhelmed as a salon owner due to time restraints? There always seems to be little time to meet the challenges of salon ownership.
How do I monitor customer feedback?
How do I find time to monitor staff performance?
How do I find time to balance my personal life and business?
How to I find time to promote and market my salon?
How do I find time to manage my team?
The questions go on and on.
Salon owners wear many hats; in an effort to ease these heavy duties and responsibilities of salon ownership; you may want to consider a salon coordinator.
A well trained salon coordinator can save you time, money, and stress by helping you manage your salon more effectively.
They will also help you improve the quality of your life by easing the heavy burdens and responsibilities of owning your own business.
Your coordinator will also act as a liaison between you and your team.
Please follow the following tips:
You’re Personal Assistant — act as an extension of you the owner, where her loyalty is to you and the growth and profitability of your business.
Act as Your Goodwill Ambassador — making customer service a high priority
Monitor Customer Feedback — customer loss and and negative word of mouth is devastating to your business. Your salon coordinator will help you in your client retention efforts.
Monitor Referrals and Customer Return Rate — make sure you monitor the performance and productivity of your team and salon.
Improve Customer Service — make sure your customer service exceeds your clients expectations
Improve Your Retailing: by personally reminding customers of your retail products and their benefits.
Bookkeeper – handle payroll, paperwork etc.
For complete information on how to develop your salon coordinator click here