Five Tips to Growing Your Business

" Customer service should be a high priority in growing your business." Salon owners face many challenges in today’s competitive and difficult business environment. Rising business costs, rising competition, price wars, and the list goes on and on. Finding answers to these challenges by trial and error is just too costly” The key to owning a successful and profitable business will depend on many factors. One of the key factors to growing your business and owning and growing a successful business will depend on [Click here to read full article...]

2022-04-12T09:17:43-07:00July 9th, 2011|

Five Tips for Improving Staff Performance

"The main ingredient of stardom is the rest of the team." John Wooden Five Tips for Improving Staff Performance One of the biggest challenges of owning a hair/spa salon business is improving staff performance and productivity. It starts with the owner. Excellence does start at the top. Before you can manage others you must be able to manage yourself if you want to earn the trust and respect of your team. Managing people who share your vision and goals can be daunting. The question [Click here to read full article...]

2022-04-12T09:08:59-07:00April 15th, 2011|

Five Business Tips for Improving Your Business

" Work hard to take your business and team to a higher level." In today's tough economy improving the growth and profitability of your business, should be a high priority. You can no longer afford to just hope that your business is going to grow with out effort. As leader of your team it is your responsibility to take your business and staff to a higher level of excellence. Your staff’s livelihood depends on your decision making efforts in growing and making your business [Click here to read full article...]

2022-04-12T08:58:56-07:00February 26th, 2011|

Six Steps on How to Communicate with Your Hairdresser

" To listen is as powerful a means of communication and influence as to talk well." John MarshallA message to your customers!I am sharing an excerpt from my salon newsletter that we sent to our customers:Lack of communication between client and hairdresser is one of the main causes of customer dissatisfaction.  A clear dialogue between hairdresser and client is essential in finding a look that is uniquely just right for you.At Chez Jon Hair Salon we listen to our clients' requests then offer our expert [Click here to read full article...]

2022-04-12T08:49:36-07:00December 11th, 2010|

Honesty and a Code of Ethics

" Integrity is the essence of everything successful. " Richard Fuller.  Many hairdressers and salon owners are working hard and experiencing many challenges in trying to provide a better life for themselves and their families. In order to make this a reality, we must join together as professionals and address a topic that is hurting our salons, our profession, and our livelihoods.It  my hope that this article will help bridge the gap between salon owners and hairdressers, so we can provide a better dialogue and [Click here to read full article...]

2022-04-12T08:47:14-07:00November 13th, 2010|

A Commitment to Excellence Must Start at the Top

"As captain and leader of your team, you and only you must provide the leadership in taking your business and your team to higher levels of excellence". Do you know what it takes to be a leader? Do you have what it takes to be a leader? Do you know how to develop a winning team that shares your business goals, vision, and expectations? Have you made a commitment to developing excellence within yourself ? Do you have an open mind to seeking [Click here to read full article...]

2022-04-12T08:42:21-07:00October 31st, 2010|

Financial and Retirement Planning

'"Becoming wealthy is not a matter of how much you earn,who your parents are,or what you do --- it is a matter of managing your money properly" --- Noel Whittaker One of the pitfalls we face as hairdressers and salon owners is that, more often than not, our jobs do not provide us with pension plans, medical insurance, paid vacation, or other benefit packages like other professions. As a result, many in our profession end up living paycheck to paycheck and seldom take the time [Click here to read full article...]

2022-04-12T08:36:51-07:00September 26th, 2010|

Compensation Guidelines for Salon Owners and Hairdresser’s

I’ve been fortunate to have traveled throughout the US and Canada meeting thousands of salon owners and managers, as well as hairdressers and educators.  Many times, I’ve been asked about compensation. Suffice it to say, there can be a large gap between the opinions of salon owners, managers, and hairdressers  about compensation.  In this article, I’d like to attempt to bridge the gap between salon staff and management, and offer a few tips to help clarify the many misunderstandings about compensation. "There is no Universal [Click here to read full article...]

2022-04-12T08:17:51-07:00September 18th, 2010|

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