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Straight Talk by Jon Gonzales

New ideas, new educational concepts , new thinking, and innovation , free of special interest groups is what the beauty industry  desperately needs. Hello, I’m Jon Gonzales, and I’m here to give you some straight talk about the problems in the beauty industry. Everything that has happened to you as a hairdresser and salon owner […]

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Renew Your Passion of Owning a Successful Business

“Persistence and determination will give you the power to prevail over all obstacles.” Owning a successful business is a daunting experience and can seem overwhelming at times. As a salon owner you must wear many hats. The many challenges of salon ownership in a very volatile economy can be overwhelming. I’m sure everything that has […]

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Excelling at Customer Service

“High end and well managed salons place a high priority on customer service.”  Jon Gonzales Your Competitive Edge Top salons set a high priority on excelling at  customer service. Salon owners and hairdressers  know that excelling at customer service gives them a competitive edge. Think about your own experiences when you patronize a business. Have […]

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Staff Retention Tips

 “A trial and error approach to staff retention is just costly!” The following guidelines will help you address this very critical business challenge: Poor Hiring Decisions — is  one of the leading causes of staff turnover and internal salon challenges facing salon owners? Make sure you develop your staff development program to minimize making hiring […]

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Five Tips Hiring the Right People

Five Tips for Hiring the Right People

“Team building is a critical management skill .” Jon Gonzales One of the biggest challenges salon owners face when making a hiring decision will depend on making the right decision when selecting a new member to your team. A hit and miss approach to hiring people is just unacceptable, especially in today’s volatile business climate.  […]

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Seven Business Mistakes Salon Owners Must Avoid

“Some of the best lessons we ever learned,we learned from our mistakes and failures.” The beauty industry is rapidly changing. Business costs continue to rise, it seems like it is getting more difficult to find quality hairdressers, an economy that is struggling, staff turnover, price and commission wars, and the list goes on and on. […]

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Developing Your Own Apprenticeship Program

Developing Your Own  Apprenticeship Program I think as salon owners you will all agree that there is a tremendous need to develop cost effective apprenticeship program for on job training when adding a new member to your team,especially newcomers right out of beauty school.  All other professions have an apprenticeship programs except the beauty profession. […]

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Building Your Team

                   “Time spent hiring peak performers will be a great investment and time well spent.” – Jon Gonzales  Why is it so difficult to find hairdressers who truly have a passion about maximizing their full learning and earning potential ? Finding and keeping your diamond in the rough will be your key challenge in building […]

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Time Management Tips for Salon/Spa Owners

” Money, I can only gain or lose. But time I can only use. So I must spend my time carefully.”  Unknown author Time management is a critical skill salon owners must develop in today’s tough economy. One of your leading challenges will depend on your ability to find more time developing your business management […]

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How am I Performing as Your Boss?

“Kind words can be short and easy to speak, but their echos are truly endless” -Mother Teresa As I travel throughout the United States and Canada, meeting thousands of hairdressers and salon owners, there seems to be a wide gap between hairdressers and salon owners understanding and communicating with each others business and educational needs. […]

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Seven Tips for Beauty School Graduates on Finding Your Winning Salon for Employment

Seven Tips for Beauty School Graduates on Finding Your Winning Salon for Employment

“ Your graduating from beauty school — now what !” Congratulations for choosing cosmetology as your chosen profession. You have chosen a profession that offers unlimited opportunities provided you know what it takes and have what it takes to be a winner in a profession that can be fulfilling, challenging and potentially financially rewarding. Sadly […]

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Building Customer Loyalty to Your Business

“Building customer loyalty to your business will require a powerful communication strategy with your customers.” – Jon Gonzales What sets one’s salon apart from another is more than just the quality of their stylists and services. It is how well they connect with their customers. Sadly, many salons and hairdressers take their loyal customers for […]

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A Special Happy Mother’s Day

” Mothers hold their children’s hands for a short while,but their heart’s forever.” – This week’s blog posting is dedicated to all  Mother’s working in the beauty profession. Trying to earn a living,be a good mother or owning your own business is a gigantic challenge for all women ; especially single mother’s  who want a […]

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Keys to Success and Happiness for Hairdressers

  “Success is not the key to success. Happiness is the key to success..If you love what you are doing,you will be successful.” Albert Schweitzer   Many hairdressers are trying to raise their standard of living for themselves and their families in a very difficult economic environment. The question is how do you meet these […]

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Five Tips on Clearly Defining Your Terms of Employment

  “How can you expect your team to perform if  they don’t know what’s expected and how your expectations  will be measured.”          I’m always asked the same questions by salon owners. How do I deal with a problem employee who refuses to be part of my team? How do I deal with salon gossip […]

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