Five Tips on How to Define Your Terms of Employment
Written by Jon on November 13, 2011 – 2:53 am” Employee training includes the clear communication of expectations and evaluation procedures.” – Jon Gonzales “I’m always asked the same questions by salon owners. How do I deal with a problem employee who refuses to be part of my team? How do I deal with salon gossip and pettiness? How do I avoid staff turnover? How do I improve staff performance and productivity? The list of questions goes on and on. First of all I do not believe hairdressers perform poorly on purpose. Most of these challenges can be solved with a terms of employment section in your employee hand Continue reading…
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Six Tips for Recruiting Young Hairdressers
Written by Jon on November 5, 2011 – 11:11 pm“Talent is that unique power that resides within. Your challenge is to help them unleash the power within.” The following recruitment tips are geared to help you attract young talent, so you’ll have more applicants to choose from when adding a new member to your team. When I say recruitment, I do not mean recruiting or soliciting a hairdresser from another salon. Getting ahead at the expense of others is wrong and a tremendous mistake many owners fall into. As I travel throughout the United States and Canada conducting my business seminars, the number one question I am asked over Continue reading…
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Seven Tips on Communicating With Your Team
Written by Jon on October 29, 2011 – 10:32 pm” A better dialogue between staff and management will combat staff turnover and misunderstandings.” Jon Gonzales Earning the trust and loyalty of hairdressers is a constant challenge for salon owners. Why do some hairdressers perform so poorly? Why do some hairdressers allow themselves to be drawn into salon gossip and pettiness? Why do some hairdressers constantly change jobs? Why do some hairdressers always blame the boss for not being busy? Why do some hairdressers refuse to be part of your team? The list goes on and on. Who’s really to blame? Is it the owner? Hairdresser? Our beauty schools? I Continue reading…
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10 Ways to Create Salon Teamwork & Growth
Written by Jon on May 16, 2010 – 1:06 amThere are many ways to create a great salon environment that is both rewarding for your staff and for you. It is literally true that you can succeed best and quickest by helping others to succeed. – Napoleon Hill Here are some of my suggestions for creating teamwork and growth in your salon: Maintain staff stability — combat staff turnover, no salon or staff will grow when you have a merry-go-round of staff turnover. Naturally your other staff members will question their job security and your leadership qualities if turnover is a constant problem. Work hard to keep your staff Continue reading…
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Keys to Staff Retention
Written by Jon on February 24, 2010 – 3:12 pmIn my last article concerning staff turnover, I stressed how important it was to understand why people change jobs. No salon can continue to grow and be profitable with a constant merry go round of staff turnover. Business stability and growth benefits everyone. The following guidelines can help you avoid staff turnover: Develop Your Championship Team — a team atmosphere where everyone shares the same vision and goals of management is a trade mark of strong management. A house divided will never grow. Make sure when you add a new member to your team, they will be compatible with your Continue reading…
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