When a Potential Good Worker Goes Bad

When a Potential Good Worker Goes Bad

Written by Jon on May 26, 2013 – 12:00 pm

“I personally do not believe some  hairdressers perform poorly on purpose, they just did not get the proper guidance and education.” – Jon Gonzales “He seemed like the right choice when I hired him. Now he refuses to be part of my team or follow our salon’s team culture. He is always the ring leader in salon gossip and pettiness.  Do you fire him? The answer may surprise you. You probably recognize or have faced this challenge at one time or another by one of your hairdressers who knowingly (or unknowingly) spreads negativity throughout the salon. This type of behavior Continue reading…

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Tribute to a Fellow Salon Owner/Hairdresser— who was also my Brother

Tribute to a Fellow Salon Owner/Hairdresser— who was also my Brother

Written by Jon on May 19, 2013 – 12:00 pm

“To a loving brother, confidant, and my very best friend, you will be missed”   I first want to thank everyone who offered their prayers and their support for me and my brother who passed away April 9, battling cancer. I do hope that you forgive me for posting this post. I know many of you have lost loved ones or are currently helping your loved one through their difficult times. We sometimes forget what is really important in life as we sometimes  are overwhelmed by work or building a business. I have always stated that I always measured wealth Continue reading…

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A Special Happy Mother’s Day

A Special Happy Mother’s Day

Written by Jon on May 12, 2013 – 12:00 pm

” Mothers hold their children’s hands for a short while,but their heart’s forever.” – This week’s blog posting is dedicated to all  Mother’s working in the beauty profession. Trying to earn a living,be a good mother or owning your own business is a gigantic challenge for all women ; especially single mother’s  who want a better life for yourself and your family. It is my wish that my blog from my new book I will be publishing soon, A Women’s Guide to Success and Happiness, will brighten your day, a day that should be special every day of the year. Continue reading…

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Keys to Success and Happiness for Hairdressers

Keys to Success and Happiness for Hairdressers

Written by Jon on April 7, 2013 – 10:10 am

  “Success is not the key to success. Happiness is the key to success..If you love what you are doing,you will be successful.” Albert Schweitzer   Many hairdressers are trying to raise their standard of living for themselves and their families in a very difficult economic environment. The question is how do you meet these challenges while at the same time balance your personal and professional lives? The following tips will help in your personal and professional growth: Invest in Yourself Through Ongoing Education — Keep learning. The more you learn the more you earn.You control your own success or Continue reading…

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My Wish List for Hairdressers

My Wish List for Hairdressers

Written by Jon on March 20, 2013 – 11:34 am

” If we are to raise the standard of living for hairdressers,then we must raise the standard of educational excellence.” – Jon Gonzales Last week I created a wish list for salon owners in an effort to help them become better business men and women. There ability to develop strong leadership skills and become astute business men and women,will benefit our hairdressers personally, professionally,and financially. I also wanted to help salon owners bridge the gap between management and staff,so we could better understand and communicate each others needs and concerns so we can create an enviornment of trust ,not fear. Continue reading…

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Developing an Effective Customer Communication Strategy

Developing an Effective Customer Communication Strategy

Written by Jon on March 10, 2013 – 9:06 am

  “If you are unable to get your message across about the benefits of your services and products,your marketing efforts won’t work.” Salon owners that know how to develop effective communication strategies with their current customers and know how to connect with future customers for maximum effect will instantly improve their bottom line by keeping their clients informed. Salons that not only connect with their customers but also strive to cement  long time relationships that are long lasting and beneficial to both will clearly stand above the crowd. Creating meaningful customer dialogues will translate to more business and improved profitability Continue reading…

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Five Tips on Clearly Defining Your Terms of Employment

Five Tips on Clearly Defining Your Terms of Employment

Written by Jon on February 24, 2013 – 10:19 am

  “How can you expect your team to perform if  they don’t know what’s expected and how your expectations  will be measured.”          I’m always asked the same questions by salon owners. How do I deal with a problem employee who refuses to be part of my team? How do I deal with salon gossip and pettiness? How do I avoid staff turnover? How do I improve staff performance? The list of chalenges goes on and on. Before you make the decision to add a new member to your team make sure you clearly define your terms of employment in Continue reading…

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Salon Owner’s Summit Conference — A Great Success

Salon Owner’s Summit Conference — A Great Success

Written by Jon on February 17, 2013 – 12:32 am

  ” We will never find solutions to our challenges by ignoring the questions that have to be asked.”   First I want to report that our Salon Owner’s Conference Cruise to the Caribbean was a huge success. The friendships and  camaraderie among salon owners along with the  great discussions that identified the many challenges we face and discussing  ways to combat these challenges were exciting and rewarding. What a fun week we had,  building friendships, having a great time relaxing and  visiting St.Thomas, Princess Cays, St.Marteen and the Caicos Islands. It was fantastic. The weather was perfect and the Continue reading…

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Combating Poor Work Habits

Written by Jon on January 27, 2013 – 11:08 am

“The chains of habit are usually too small to be felt until they are too strong to be broken.” Many of us are creatures of habit, some of  us are able to form good work habits, while others develop  poor work habits.  This is a challenge many salon owners  face everyday.  It is much easier to prevent bad habits than to break them, especially when you are trying to instill a team culture in your salon.  Tardiness, absenteeism, negativity, keeping customers waiting, poor customer service, salon gossip, are just some of the poor work habits  salon owners must confront if Continue reading…

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Combating Rising Business Costs

Combating Rising Business Costs

Written by Jon on January 13, 2013 – 10:00 am

 ”The easiest way to improve profits is to cut wasteful overhead expenses.” Jon Gonzales As we exit from the holidays and begin a new year, the cost of owning your own business will escalate; rising taxes, fees, and operating business costs, and what many see as a slowing economy will bring many challenges to business growth and profitability. As business costs rise, profits are lower or nonexistent. This coupled with your personal living expenses, costs such as food, gas, etc. will require you to start planning for the new year. Despite all these challenges, well managed salons will be in Continue reading…

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