Overcoming the Challenges of Salon Ownership
Written by Jon on December 11, 2011 – 3:56 pm“When facing difficulties and adversity,one must never lose sight of our successes.” I am well aware of the many challenges of salon ownership. For over 43 years I also faced the same challenges you face as salon owners, but I also have been able to enjoy the benefits of owning my own business. I certainly know about the peaks and valleys of owning your own business. I am sure that everything that has happened to you has happened to me over the years, many a time I had to ask myself if making all these sacrifices was worth owning my Continue reading…
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8 Tips On Combating a Tough Economy
Written by Jon on December 4, 2011 – 12:34 am” There is no failure except in no longer trying.” – Elbert Hubbard Owning your own business can be daunting especially after the holidays during a slow economy. Why is it that some salons thrive in a good and tough economy? Why is it that some salons are thriving while others are struggling just to survive? There are many reasons, poor staff selection, poor planning, salon gossip and pettiness, lack of leadership skills, poor business management skills and the list goes on and on. Unfortunately far too many salon owners are waiting for the economy to improve, while others are Continue reading…
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Five Tips on How to Define Your Terms of Employment
Written by Jon on November 13, 2011 – 2:53 am” Employee training includes the clear communication of expectations and evaluation procedures.” – Jon Gonzales “I’m always asked the same questions by salon owners. How do I deal with a problem employee who refuses to be part of my team? How do I deal with salon gossip and pettiness? How do I avoid staff turnover? How do I improve staff performance and productivity? The list of questions goes on and on. First of all I do not believe hairdressers perform poorly on purpose. Most of these challenges can be solved with a terms of employment section in your employee hand Continue reading…
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Honesty and a Code of Ethics
Written by Jon on September 24, 2011 – 11:02 pm” There is no substitute for basic honesty and integrity in one’s life.” Many hairdressers and salon owners are experiencing many challenges in trying to provide a better life for themselves and their families. In order to raise our standard of living and make this a reality, we must join together as professionals and address a topic that is hurting our salons, our profession, and our livelihoods. The purpose of this message is to combat turnover and help bridge the gap between salon owners and hairdressers, so we can provide a better dialogue and better understanding between staff and management. Continue reading…
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Happy Mother’s Day
Written by Jon on May 7, 2011 – 12:00 am“To the world you might be one person,but to one person you might be the world.” –Anonymous This message is dedicated to all mothers who work in the beauty profession. As a hairdresser, educator and salon owner, I certainly understand the sacrifices you make daily in trying to earn a better living for yourself and your families. Trying to be a wife, a mother, or a single mother working to help yourself and family is inspiring to me. As a salon owner and hairdresser, trying to please your loved ones and own a business is extremely difficult. As a father Continue reading…
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Five Tips for Improving Staff Performance
Written by Jon on April 15, 2011 – 5:59 pm” The main ingredient of stardom is the rest of the team.” John Wooden Five Tips for Improving Staff Performance One of the biggest challenges of owning a hair/spa salon business is improving staff performance and productivity. It starts with the owner. Excellence does start at the top. Before you can manage others you must be able to manage yourself if you want to earn the trust and respect of your team. Managing people who share your vision and goals can be daunting. The question is why is it so difficult to manage people? I do not believe hairdressers perform Continue reading…
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9 Tips to Attracting More Customers
Written by Jon on January 14, 2011 – 1:16 pm” The man who is a success does more than what is necessary and keeps doing it” As we enter a new year, keeping busy with in the salon should be a high priority especially during the slow months that usually occur after the holidays. If your busy with plenty of customers,congratulations,but for those of you who want more customers we as professionals should all work hard to create value in our skills through on going self-improvement, so we can create a demand for our services and eventually raise prices. Of course we all know that positive word of mouth Continue reading…
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Six Steps on How to Communicate with Your Hairdresser
Written by Jon on December 11, 2010 – 6:00 am” To listen is as powerful a means of communication and influence as to talk well.” John Marshall A message to your customers! I am sharing an excerpt from my salon newsletter that we sent to our customers: Lack of communication between client and hairdresser is one of the main causes of customer dissatisfaction. A clear dialogue between hairdresser and client is essential in finding a look that is uniquely just right for you. At Chez Jon Hair Salon we listen to our clients’ requests then offer our expert professional opinion. Our customers may not be accustomed to hairdressers who Continue reading…
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Jon’s Pyramid to Success —Part Three
Written by Jon on December 4, 2010 – 5:39 pm” The ladder of success is never crowded at the top.” – Napoleon Hill Why do some people make it big, while others just get by or fail ? This is a continuation of characteristics of successful people. Follow these guidelines on your journey up the ladder of success. Success starts from within and your attitude towards a better life for yourself and your family. Do you have what it takes? Follow these guidelines with an open mind: Business Minded — learning a little about business will help you to better understand your boss better, so you can mutually work Continue reading…
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9 Common Hairdresser Mistakes to Avoid
Written by Jon on June 28, 2010 – 1:40 pmThis blog post is meant to serve as a reminder of common hairdresser mistakes that we have probably all made at one time or another while working in a salon. “An error doesn’t become a mistake until you refuse to correct it.” – Orlando Battista By avoiding the simple mistakes listed below, you can improve your earning potential and successfully grow your business. Crossing Off On Your Appointment Book — Far too many hairdressers cross off time on their appointment books or show an inconsistent work schedule that limits their availability for customers. Create a work schedule and stay in Continue reading…
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