Common Mistakes Hairdressers Should Avoid
Written by Jon on January 19, 2012 – 8:35 pm” Identify and learn from your mistakes and build on your successes.” Here’s a list of common hairdresser mistakes that we have probably all made at one time or another while working in a salon. By avoiding these simple mistakes, you can improve your earning potential and grow your career. As professionals we must all do our part in raising the image of our profession to a higher level . The following simple guidelines will help us in our efforts at client retention. Irregular Work Schedule — Far too many hairdressers cross off time on their appointment books, or show Continue reading…
Posted in Business Tips for Hairstylists, Customer Service & Marketing Tips, Personal Development For Success, Salon Management, Seminars & Training Resources | 2 Comments »
Five Tips to Growing Your Business
Written by Jon on July 9, 2011 – 6:40 pm” Customer service should be a high priority in growing your business.” Salon owners face many challenges in today’s competitive and difficult business environment. Rising business costs, rising competition, price wars, and the list goes on and on. Finding answers to these challenges by trial and error is just too costly” The key to owning a successful and profitable business will depend on many factors. One of the key factors to growing your business and owning and growing a successful business will depend on your ability to create a demand for your salon’s services. The following tips will help you Continue reading…
Posted in Business Tips for Hairstylists, Miscellaneous, Salon Management, Seminars & Training Resources, Upcoming Events | 2 Comments »
Five Tips for Improving Staff Performance
Written by Jon on April 15, 2011 – 5:59 pm” The main ingredient of stardom is the rest of the team.” John Wooden Five Tips for Improving Staff Performance One of the biggest challenges of owning a hair/spa salon business is improving staff performance and productivity. It starts with the owner. Excellence does start at the top. Before you can manage others you must be able to manage yourself if you want to earn the trust and respect of your team. Managing people who share your vision and goals can be daunting. The question is why is it so difficult to manage people? I do not believe hairdressers perform Continue reading…
Posted in Business Tips for Hairstylists, Customer Service & Marketing Tips, Miscellaneous, Personal Development For Success, Salon Management, Seminars & Training Resources, Upcoming Events | No Comments »
9 Tips to Attracting More Customers
Written by Jon on January 14, 2011 – 1:16 pm” The man who is a success does more than what is necessary and keeps doing it” As we enter a new year, keeping busy with in the salon should be a high priority especially during the slow months that usually occur after the holidays. If your busy with plenty of customers,congratulations,but for those of you who want more customers we as professionals should all work hard to create value in our skills through on going self-improvement, so we can create a demand for our services and eventually raise prices. Of course we all know that positive word of mouth Continue reading…
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Six Steps on How to Communicate with Your Hairdresser
Written by Jon on December 11, 2010 – 6:00 am” To listen is as powerful a means of communication and influence as to talk well.” John Marshall A message to your customers! I am sharing an excerpt from my salon newsletter that we sent to our customers: Lack of communication between client and hairdresser is one of the main causes of customer dissatisfaction. A clear dialogue between hairdresser and client is essential in finding a look that is uniquely just right for you. At Chez Jon Hair Salon we listen to our clients’ requests then offer our expert professional opinion. Our customers may not be accustomed to hairdressers who Continue reading…
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Stay in Touch With Your Customers
Written by Jon on September 5, 2010 – 5:30 amDeveloping a Powerful Communication Strategy “Repeat business or behavior can be bribed. Loyalty has to be earned “ -Janet Robinson What sets one salon apart from another is more than just the quality of their stylists and services. It is how well they connect with their customers. Sadly, many salon owners take their customers for granted and do not develop strong personal and business relationships with them. This kind of attitude can be devastating to a business. Consumers know there are plenty of other salons to choose from, if they don’t feel a sense of loyalty to yours, there will Continue reading…
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9 Common Hairdresser Mistakes to Avoid
Written by Jon on June 28, 2010 – 1:40 pmThis blog post is meant to serve as a reminder of common hairdresser mistakes that we have probably all made at one time or another while working in a salon. “An error doesn’t become a mistake until you refuse to correct it.” – Orlando Battista By avoiding the simple mistakes listed below, you can improve your earning potential and successfully grow your business. Crossing Off On Your Appointment Book — Far too many hairdressers cross off time on their appointment books or show an inconsistent work schedule that limits their availability for customers. Create a work schedule and stay in Continue reading…
Posted in Business Tips for Hairstylists, Personal Development For Success | 7 Comments »
Build Customer Loyalty to Your Business by Developing a Powerful Communication Strategy
Written by Jon on March 17, 2010 – 8:30 amWhat sets one salon apart from another is more than just the quality of their stylists and services. It is how well they connect with their customers. Sadly, many hairdressers and salon owners take their customers for granted and do not develop strong personal relationships with them. That kind of attitude can be devastating to a business. Consumers know there are plenty of other salons in their community. If they don’t feel a sense of loyalty to yours, there will be nothing to stop them from taking their business elsewhere. A strong client retention program is essential to your bottom Continue reading…
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Keys to Influencing Customers
Written by Jon on January 30, 2010 – 1:32 pmIn today’s tough economic environment building an upscale clientele begins with developing a positive first impression. The following steps will help you earn the trust and long term patronage of your customer. You never get a second chance to form a positive first impression. Keep in mind that today’s consumer has many choices and price ranges to choose from when searching for a hairdresser that meets and exceeds client expectations. Follow these guidelines with an open mind: Project a Professional Appearance- — If you can’t make yourself look good, how do you expect your customer to trust your expertise and Continue reading…
Posted in Customer Service & Marketing Tips | 4 Comments »
Common Hairdresser Mistakes to Avoid
Written by Jon on November 24, 2009 – 11:38 amHere’s a list of common hairdresser mistakes that we have probably all made at one time or another while working in a salon. By avoiding these simple mistakes, you can improve your earning potential and grow successfully. Crossing off on your Appointment Book — Far too many hairdressers cross off unbooked time on their appointment books, or show an inconsistent work schedule that limits your availability. Set your schedule and stay in the salon. You never know when a customer will call for an appointment or just drop in. Not Inviting Feedback — Invite customer feedback as well as feedback Continue reading…
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