Combating Poor Work Habits
Written by Jon on January 27, 2013 – 11:08 am“The chains of habit are usually too small to be felt until they are too strong to be broken.” Many of us are creatures of habit, some of us are able to form good work habits, while others develop poor work habits. This is a challenge many salon owners face everyday. It is much easier to prevent bad habits than to break them, especially when you are trying to instill a team culture in your salon. Tardiness, absenteeism, negativity, keeping customers waiting, poor customer service, salon gossip, are just some of the poor work habits salon owners must confront if Continue reading…
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Combating Rising Business Costs
Written by Jon on January 13, 2013 – 10:00 am”The easiest way to improve profits is to cut wasteful overhead expenses.” Jon Gonzales As we exit from the holidays and begin a new year, the cost of owning your own business will escalate; rising taxes, fees, and operating business costs, and what many see as a slowing economy will bring many challenges to business growth and profitability. As business costs rise, profits are lower or nonexistent. This coupled with your personal living expenses, costs such as food, gas, etc. will require you to start planning for the new year. Despite all these challenges, well managed salons will be in Continue reading…
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Tips to Growing Your Business
Written by Jon on August 12, 2012 – 6:55 am” A trial and error approach to growing your business in a tough economy is just too costly.” Jon Gonzales As we approach the end of summer, it is time to plan for the rest of the year and into next year. As we try to grow our business in the middle of a very volatile and uncertain economy, many salon owners will struggle to not only survive but also to improve profits. Despite these challenges,I believe salons that are well managed will flourish. Business practices that may have been successful in the past are outdated and obsolete; far Continue reading…
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Time for Educational Reform
Written by Jon on May 27, 2012 – 1:00 pm“Develop a passion for learning and self improvement. if you do,you will never cease to grow.” As I travel throughout the United States and Canada conducting my presentations at major hair shows and conducting my business seminars for salon owners, I am always asked the same questions. How can I prevent and overcome staff turnover? How can I compete with booth rental salons? Why can’t we as salon owners not have an equal playing field? How can I find committed hairdressers? Why do many of our beauty schools not improve curriculum to better prepare their students for a competitive Continue reading…
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Tips for Developing Your Salon Coordinator
Written by Jon on April 27, 2012 – 8:25 pm” The easiest way to find more time is to organize and delegate.” Have you ever felt overwhelmed as a salon owner due to time restraints? There always seems to be little time to meet the challenges of salon ownership. How do I monitor customer feedback? How do I find time to monitor staff performance? How do I find time to balance my personal life and business? How to I find time to promote and market my salon? How do I find time to manage my team? The questions go on and on. Salon owners wear many hats; in an Continue reading…
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Guidelines to Owning a Successful and Profitable Salon
Written by Jon on January 7, 2012 – 10:33 pm” Many people will argue that education is expensive — try Ignorance!“ A recent government study showed that 94% of all business failures were due to poor business management skills on the part of the owner. Although 2012 will be a very challenging year for salon owners, I feel 2012 can be a great year for well managed salons. Salon owners who develop powerful business management skills you will learn how to work smarter, not harder and succeed. Salon owners who know how to identify and avoid the many challenges of owning a successful and profitable business will flourish while Continue reading…
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Tips to Implementing an Apprenticeship Program
Written by Jon on August 22, 2011 – 2:04 am” There is no substitute for on job training.|” I am sure you will agree that there is a real need for an Apprenticeship or Internship program in the beauty profession. Unfortunately not enough owners are speaking out about its benefits. In my opinion an apprenticeship program would help solve the high dropout rate of young hairdressers leaving the profession. More importantly, it would help answer the question I am always asked by salon owners at my presentations: “How do I find good help?” An apprenticeship program would help upgrade the quality of education to better meet job market and Continue reading…
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9 Tips to Attracting More Customers
Written by Jon on January 14, 2011 – 1:16 pm” The man who is a success does more than what is necessary and keeps doing it” As we enter a new year, keeping busy with in the salon should be a high priority especially during the slow months that usually occur after the holidays. If your busy with plenty of customers,congratulations,but for those of you who want more customers we as professionals should all work hard to create value in our skills through on going self-improvement, so we can create a demand for our services and eventually raise prices. Of course we all know that positive word of mouth Continue reading…
Posted in Miscellaneous | 3 Comments »Honesty and a Code of Ethics
Written by Jon on November 13, 2010 – 12:05 am” Integrity is the essence of everything successful. ” Richard Fuller. Many hairdressers and salon owners are working hard and experiencing many challenges in trying to provide a better life for themselves and their families. In order to make this a reality, we must join together as professionals and address a topic that is hurting our salons, our profession, and our livelihoods. It my hope that this article will help bridge the gap between salon owners and hairdressers, so we can provide a better dialogue and gain a better understanding between staff and management. It all starts with honesty Continue reading…
Posted in Miscellaneous | 3 Comments »A Commitment to Excellence Must Start at the Top
Written by Jon on October 31, 2010 – 12:51 am“As captain and leader of your team, you and only you must provide the leadership in taking your business and your team to higher levels of excellence”. Do you know what it takes to be a leader? Do you have what it takes to be a leader? Do you know how to develop a winning team that shares your business goals, vision, and expectations? Have you made a commitment to developing excellence within yourself ? Do you have an open mind to seeking help through on going education, especially in the business management aspect of salon ownership? Do you manage Continue reading…
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