Stay in Touch With Your Customers
Written by Jon on September 5, 2010 – 5:30 amDeveloping a Powerful Communication Strategy “Repeat business or behavior can be bribed. Loyalty has to be earned “ -Janet Robinson What sets one salon apart from another is more than just the quality of their stylists and services. It is how well they connect with their customers. Sadly, many salon owners take their customers for granted and do not develop strong personal and business relationships with them. This kind of attitude can be devastating to a business. Consumers know there are plenty of other salons to choose from, if they don’t feel a sense of loyalty to yours, there will Continue reading…
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