Seven Tips on Keeping Customers

Written by Jon on June 25, 2011 – 9:20 am

Losing customers in today’s tough economy affects our profession, our salons, and the livelihoods of all members of our team. No business can grow with a hit and miss approach to client retention. Losing just one loyal customer and her family over the course of the year can cost up to $1200.00 in lost revenue. The real damage is that your one lost customer will tell all their circle of friends and relatives about their dissatisfaction. Negative word of mouth publicity is the worst kind of advertisement, and affects everyone. How can we grow a business and our careers and Continue reading…

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7 Tips Before You Consider a Job Change

Written by Jon on June 11, 2011 – 9:36 am

” Work harder on yourself than you do on your job.” Far too many hairdressers change jobs without thinking of the long term ramifications of your decision. In today’s tough and uncertain economy, changing jobs can be risky especially with today,s high unemployment rate. We should be thankful we have a job. How can we raise prices with a constant merry go round of staff turnover? I do hope that these few tips will help you think clearly before you make your decision. How Were You Recruited – If you were sent a flyer,brochure,letter etc. by another salon owner, in Continue reading…

Posted in Business Tips for Hairstylists, Miscellaneous, Personal Development For Success, Salon Management, Seminars & Training Resources | No Comments »