How to Win Back Lost Customers
Written by Jon on August 29, 2010 – 6:00 amAs a salon owner, it can be frustrating to see a client once, and then never again. The success of your business depends on keeping clients happy and turning them into loyal, long-time customers who will refer friends, relatives and business associates to your business. When a client doesn’t return or have been away for a long period of time you have to wonder whether he or she was dissatisfied with your salon or one of your stylists, and if so, find out why and get them back. The consequences of losing customers can be devastating . You not only Continue reading…
Posted in Customer Service & Marketing Tips, Salon Management, Seminars & Training Resources | 4 Comments »
Raising prices in a Tough Economy
Written by Jon on August 22, 2010 – 6:00 am” Success is not a destination,it’s a journey” Salon owners, like business owners across industries of every kind, are struggling to make a profit and combat rising business costs in this tough economy. Unfortunately far too many salon owners are trying to find solutions to these challenges by trial and error. In an effort to keep top hairdressers, many salon owners have resorted to any number of the following: recruiting top stylists from their competitors; paying commissions that are too high; or renting out stations just to survive. While the cost of business will continue to rise,salon owners will have Continue reading…
Posted in Business Tips for Hairstylists, Miscellaneous, Salon Management, Seminars & Training Resources | No Comments »Seven Steps to Owning A Successful and Profitable Business
Written by Jon on August 15, 2010 – 8:44 am” Successful and unsuccessful people do not vary greatly in their abilities,they vary in their desires to reach their potential” — John Maxwell Building and growing a successful and profitable business in today’s tough economy by trial and error is just too costly in terms of time, money and energy spent. The following steps will help you meet the growing challenges of salon ownership with confidence. Follow these guidelines with an open mind: Invest in Business Education —- develop powerful business management skills; manage your business instead of your business managing you. Learn from people who have successfully owned salons, Continue reading…
Posted in Business Tips for Hairstylists, Miscellaneous, Personal Development For Success, Salon Management, Seminars & Training Resources, Upcoming Events | No Comments »Instilling a Team Environment
Written by Jon on August 8, 2010 – 5:00 am“A group becomes a team when each member is sure enough of himself and his contribution to praise the skills of others” — Norman Shidle Instilling a Team Environment As leader of your team, instilling a team spirit is a prerequisite to establishing a positive and professional salon environment. On the other hand, a house divided will create a negative and unprofessional salon environment for staff, our clients, and management. No salon can experience long term growth, stability, and profitability without a team of professionals sharing the same goals and vision. As leader of your team it will be your Continue reading…
Posted in Business Tips for Hairstylists, Miscellaneous, Personal Development For Success, Salon Management, Seminars & Training Resources | No Comments »A Coming Boom for Upscale Salons
Written by Jon on August 1, 2010 – 6:44 amA Coming Boom for Upscale Salons ” High expectations are the key to everything – Sam Walton” I see a coming boom for well managed upscale salons. As our country continues to struggle in today’s tough economy, only well managed salons and spas will survive and prosper. Sadly far too many salons are failing at an alarming rate; a recent study showed that 96% of all businesses failures were due to lack of business management skills on the part of the owner. As more and more salons fail, the demand for outstanding hairdressers who are well educated and top salons Continue reading…
Posted in Miscellaneous, Salon Management, Seminars & Training Resources | 1 Comment »
