How to Win Back Lost Customers
Written by Jon on August 29, 2010 – 6:00 amAs a salon owner, it can be frustrating to see a client once, and then never again. The success of your business depends on keeping clients happy and turning them into loyal, long-time customers who will refer friends, relatives and business associates to your business. When a client doesn’t return or have been away for a long period of time you have to wonder whether he or she was dissatisfied with your salon or one of your stylists, and if so, find out why and get them back. The consequences of losing customers can be devastating . You not only Continue reading…
Posted in Customer Service & Marketing Tips, Salon Management, Seminars & Training Resources | No Comments »
Raising prices in a Tough Economy
Written by Jon on August 22, 2010 – 6:00 am” Success is not a destination,it’s a journey” Salon owners, like business owners across industries of every kind, are struggling to make a profit and combat rising business costs in this tough economy. Unfortunately far too many salon owners are trying to find solutions to these challenges by trial and error. In an effort to keep top hairdressers, many salon owners have resorted to any number of the following: recruiting top stylists from their competitors; paying commissions that are too high; or renting out stations just to survive. While the cost of business will continue to rise,salon owners will have Continue reading…
Posted in Business Tips for Hairstylists, Miscellaneous, Salon Management, Seminars & Training Resources | No Comments »Seven Steps to Owning A Successful and Profitable Business
Written by Jon on August 15, 2010 – 8:44 am” Successful and unsuccessful people do not vary greatly in their abilities,they vary in their desires to reach their potential” — John Maxwell Building and growing a successful and profitable business in today’s tough economy by trial and error is just too costly in terms of time, money and energy spent. The following steps will help you meet the growing challenges of salon ownership with confidence. Follow these guidelines with an open mind: Invest in Business Education —- develop powerful business management skills; manage your business instead of your business managing you. Learn from people who have successfully owned salons, Continue reading…
Posted in Business Tips for Hairstylists, Miscellaneous, Personal Development For Success, Salon Management, Seminars & Training Resources, Upcoming Events | No Comments »Instilling a Team Environment
Written by Jon on August 8, 2010 – 5:00 am“A group becomes a team when each member is sure enough of himself and his contribution to praise the skills of others” — Norman Shidle Instilling a Team Environment As leader of your team, instilling a team spirit is a prerequisite to establishing a positive and professional salon environment. On the other hand, a house divided will create a negative and unprofessional salon environment for staff, our clients, and management. No salon can experience long term growth, stability, and profitability without a team of professionals sharing the same goals and vision. As leader of your team it will be your Continue reading…
Posted in Business Tips for Hairstylists, Miscellaneous, Personal Development For Success, Salon Management, Seminars & Training Resources | No Comments »A Coming Boom for Upscale Salons
Written by Jon on August 1, 2010 – 6:44 amA Coming Boom for Upscale Salons ” High expectations are the key to everything – Sam Walton” I see a coming boom for well managed upscale salons. As our country continues to struggle in today’s tough economy, only well managed salons and spas will survive and prosper. Sadly far too many salons are failing at an alarming rate; a recent study showed that 96% of all businesses failures were due to lack of business management skills on the part of the owner. As more and more salons fail, the demand for outstanding hairdressers who are well educated and top salons Continue reading…
Posted in Miscellaneous, Salon Management, Seminars & Training Resources | No Comments »Salon Owners Summit Conference
Written by Jon on July 24, 2010 – 3:32 pm“ where there is unity there is always victory” – publilius syrus -roman author It is Time for Unity Among Salon Owners Dear Friend and Colleague, Since you have shown an interest in Hairdresser Career Development Systems, I want to share some exciting news and proposals with you. As I travel throughout the United States and Canada, it is apparent that it is time to unite as professionals and take back our profession and our salons. For too long salon owners have been isolated in having to battle the many deep-rooted challenges and obstacles of salon ownership. Staff turnover, price Continue reading…
Posted in Miscellaneous, Personal Development For Success, Salon Management, Seminars & Training Resources | 1 Comment »Why Are So Many Salons Failing?
Written by Jon on July 19, 2010 – 10:14 am“ Failure will never overtake me if my determination to succeed is strong enough” ~Og Mandino The impact of the recession has proven fatal in many industries but particularly for salons and hairdressers. Why you might ask? Because many salons were already vulnerable, due to several underlying long-standing problems with the structural core of business management aspects of the salon profession; any economic hit was bound to cause complete chaos. If there are two words that best describe the beauty profession and in particular, the challenges of salon ownership, they would be apathy and turmoil. As our country struggles to Continue reading…
Posted in Business Tips for Hairstylists, Salon Management, Seminars & Training Resources | No Comments »My Wish List for Hairdressers
Written by Jon on July 11, 2010 – 10:34 am“Education is not filling a bucket but lighting a fire” Last week I created a wish list for salon owners in an effort to help bridge the gap between salon owners and hairdressers. Today I want to focus on what hairdressers can do to build personal success and get along better with their salon owners. It is my wish to combat negativity, and in some cases jealousy towards salon owners by some hairdressers. Hopefully this article will combat some of this animosity and the misunderstandings that are prevalent in the industry. I want to suggest this wish list to the Continue reading…
Posted in Business Tips for Hairstylists, Miscellaneous | 2 Comments »
My Wish List for Salon Owners
Written by Jon on July 5, 2010 – 12:36 pmAlthough I am expressing my own views and opinions based on my 42 years of real world experiences as a working hairdresser/salon owner, and as president of my educational company, I know my views are shared by many salon owners who I have had the privilege of meeting while a guest speaker at many top hair shows throughout the United States and Canada. What do we live for, if it is not to make life less difficult for each other? The Following is My Wish List for Salon Owners: Raise the Standard of Living of Hairdressers and Salon Owners — Continue reading…
Posted in Miscellaneous, Salon Management | 3 Comments »
9 Common Hairdresser Mistakes to Avoid
Written by Jon on June 28, 2010 – 1:40 pmThis blog post is meant to serve as a reminder of common hairdresser mistakes that we have probably all made at one time or another while working in a salon. “An error doesn’t become a mistake until you refuse to correct it.” – Orlando Battista By avoiding the simple mistakes listed below, you can improve your earning potential and successfully grow your business. Crossing Off On Your Appointment Book — Far too many hairdressers cross off time on their appointment books or show an inconsistent work schedule that limits their availability for customers. Create a work schedule and stay in Continue reading…
Posted in Business Tips for Hairstylists, Personal Development For Success | No Comments »
