Making your hiring decisions will be one of your greatest challenges building your championship team as a salon owner.
The decision to hire an experienced vs. inexperienced will be critical. Selecting committed professionals will depend on finding people who share your vision, goals, and quality control standardswill be a key management skill.
“The time finding and hiring people is time well spent!”
Below are some of the many factors in deciding who to hire as a valued member to your team.
- pleasing personality
- professional appearance
- strong people and communication skills
- a history of job stability
- outstanding artistic skills, etc…
The following guidelines will help you make the critical choice between hiring Experienced vs. Inexperienced:
Hiring Experienced Hairdressers
On the surface hiring people with a clientele can bring instant revenue and new customers. You will also save time and money in having to train and develop the new member on your team.
Unfortunately, this can be a short term solution to a bigger problem later on.
An applicant may make the following statements or have the following attitudes:
- “I wasn’t busy enough.”
- “The owner doesn’t advertise enough.”
- “My previous salon was not progressive enough.”
- Or, perhaps they expect special treatment, extra commission, etc…
A person making the above statements can be the problem. This could be a poor choice due to many factors. You need to ask yourself the following questions:
- Did they leave previous employment taking names and phone numbers?
- Will they share your vision?
- Will they be a team player?
- Will they adapt to your salon’s employee handbook?
- Will they be compatible with your other team members?
- Do they have a history of changing jobs?
- Can you call previous employers for references?
- Will they be a positive influence with your young hairdressers?
Things to watch out for:
- Many hairdressers have unrealistic career & earning expectations.
- Many more refuse to take full responsibility for their own success or failure. (It is always easier to blame others.)
- Hairdresser’s sometimes over value their skills.
- If a poor attitude seems to be present, I recommend that you avoid or at least be careful with this individual. A negative attitude can bring a host of new problems. It is a sure way to cause discontent and low morale with your other staff members.
In any case, probing a little deeper will help you uncover the real truth about your applicant.
If your applicant accepts your terms of employment and you feel they share your vision and goals, hiring experienced help could be a very pleasant addition to your team.
Hiring Inexperienced Hairdressers
My experience with rookies has always been good; at least you don’t have to change a lot of negative attitudes and poor work habits. Over the years I have successfully developed young talent with limited experience and molded them into outstanding professionals and team players.
You can fine-tune young, inexperienced hairdressers by helping them build strong work habits and positive attitudes.
If you have a strong employee training and junior stylist program, hiring an inexperienced hairdresser could be a great choice if your new comer:
- has a great personality
- has a professional appearance
- is willing to learn & adapt to your salon’s training and quality control standards
- shows a caring attitude about people
With a strong in-salon training program, strong leadership and people management skills on your part you can virtually fine-tune your entire team from the ground up.
As leader of your team, it is your responsibility to share your knowledge and take your team to a higher level. It is also your responsibility to help your team maximize their full learning potential. Excellence does start at the top.
Of course there are drawbacks to hiring rookies. Some of them include:
- Lack of experience
- Lack of time for training
- Paying them to learn
- The possibility of losing customers due to lack of experience
Training and mentoring young talent does take time, money and effort; but effective employee training can give you long term results.
Which applicant best suits your needs as a valuable member of your team? Which individual is a solid diamond in the rough? The person who meets your criteria is the person to offer a position to, but not until they read and accept your terms of employment in your employee handbook.
I believe having a combination of experienced hairdressers AND inexperienced hairdressers will be important to building your winning team!
For more information about staff development and salon management, please visit links below for details on our upcoming seminars.
Upcoming Seminars in Toronto, Canada
Business Seminar for Salon Owner’s
Monday, May 9th, all day
Hilton Garden Inn
click here for complete details
A Hairdressers Guide to Excellence for Hairdressers
Tuesday evening, May 10th
Hilton Garden Inn
click here for complete details
Seminars also coming to:
- Edmonton, Canada
- Orlando, Florida
- Palm Springs, California